Privacy Policy

Be Local BCN (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website https://belocalbcn.com or contact us through our online forms or WhatsApp.

By using our website, you agree to the practices described in this policy.

Data Controller

Be Local BCN
Located in Barcelona, Spain
Email: pablo@belocalbcn.com

Data We Collect

We may collect the following types of information:

Personal identification data: Name, email address, phone number (when submitted via contact form or WhatsApp).
Usage data: Pages visited, time spent, browser type, and IP address (through Google Analytics).
Communication data: Messages or inquiries you send via our contact forms or WhatsApp.

How We Use Your Data

We use your personal data to:

Respond to your inquiries or service requests.
Provide travel and concierge information or quotes.
Improve our website and user experience.
Monitor and analyze website traffic (Google Analytics).
Comply with legal obligations.

Legal Basis for Processing

We process your data under the following legal bases:

Consent: When you submit a contact form or click a WhatsApp button.
Legitimate interest: To improve our services and website performance.
Legal obligation: To comply with Spanish and EU data protection laws.

Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

Data Sharing

We do not sell, trade, or rent your personal data.
We may share data with trusted service providers such as Google (Analytics) or web hosting services, only to the extent necessary to operate our website.

Your Rights

You have the right to:

Access, correct, or delete your personal data.
Withdraw consent at any time.
Request limitation or portability of your data.
File a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights are violated.

To exercise these rights, contact us at pablo@belocalbcn.com.

Data Security

We take appropriate measures to secure your data against unauthorized access, alteration, disclosure, or destruction.

External Links

Our website may contain links to third-party sites (e.g., partner services or social networks). We are not responsible for the content or privacy practices of those websites.